Does the App upload my content?
No. Media, contact, and calendar processing runs on your device. We do not operate a server that receives your media, visual fingerprints, contacts, or calendar events.
Support
How can we help?
Tell us what happened, which device and iOS or iPadOS version you are using, and the Clean Photos: Storage Cleaner version shown in Settings.
Email hoodjann@gmail.comDeleted something by mistake?
Open Apple Photos, go to Recently Deleted, select the item, and tap Recover if Apple still makes it available. The App cannot bypass or extend Apple’s recovery period.
Common questions
Quick answers
Why are some items unavailable?
Media may be stored only in iCloud, outside your limited Photo Library selection, or temporarily unavailable to Apple Photos. Contacts can also be outside a limited selection. Review each permission in system Settings or choose an iCloud download where the App offers that option.
What happens after I delete an item?
The App sends your confirmed request to Apple Photos. Apple manages the item in Recently Deleted and may sync the deletion through iCloud Photos to your other devices.
Can similarity results be wrong?
Yes. Similarity is an estimate influenced by crops, lighting, edits, motion, metadata, and file availability. Always preview every selection before confirming deletion.
Before contacting us about privacy, please review the Privacy Policy. Use the subject “Privacy Request” and do not attach private photos, videos, contact details, or calendar information.